Privacy Policy

YTM Tour & Travels (“we”, “us”, or “our”) is committed to protecting the privacy of every pilgrim and visitor who interacts with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or enquire about our Hajj & Umrah services.

By using our website and submitting an enquiry, you consent to the practices described in this policy.

When you submit an enquiry through our website, we may collect personal details that you voluntarily provide, including your name, email address, phone number, number of travellers, preferred travel dates, the services you are interested in, and any message you choose to share with us.

We may also automatically collect limited non-personal information such as your browser type and general usage data to help us improve our website.

We use the information you provide solely to respond to your enquiries, prepare and share suitable Hajj & Umrah packages, process bookings, arrange travel-related services such as flights, visas, hotels and transport, and communicate important updates regarding your journey.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

To deliver our services, we may share necessary information with trusted third parties such as airlines, visa authorities, hotels, ground transport providers, and other partners directly involved in fulfilling your pilgrimage arrangements.

These parties receive only the information required to perform their specific role, and we expect them to handle your data responsibly.

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

You have the right to request access to the personal information we hold about you, to ask for corrections, or to request deletion of your data, subject to any legal or contractual obligations. To exercise these rights, please contact us using the details provided below.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.

If you have any questions about this Privacy Policy or how your information is handled, please reach out to us at ytmtourandtravels@gmail.com or visit our office at 9, West Laxmi Market, Krishna Nagar, East Delhi – 110051.